Frequently Asked Questions
Everything you need to know about our premium outdoor apparel and gear.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental United States, while international shipping times vary by destination.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our lifestyle apparel generally follows a standard athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping?
Yes, we ship TGR gear worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern payment solutions including PayPal, Apple Pay, and Google Pay.
How should I care for my TGR technical outerwear?
To maintain the integrity of waterproof coatings and technical fabrics, we recommend machine washing on a cold, gentle cycle with specialized technical detergent and hanging to dry.